Q I would like to have a gift card enclosed with my order. Can you do this? A Yes. To include a gift message with your order, please use the space provided on the PayPal "Checkout" page titled "Optional Gift Message". Q What are your shipping charges? A All of our products are shipped via UPS ground to any address in the Continental United States. UPS ground shipping is free. Shipping via 3-Day Air is available for an additional $15.00 per carton. For shipments to Alaska and Hawaii, please contact our Sales Department at (559) 535-4277. Q How will I know that you received my order? A Our system will automatically send you a confirmation via e-mail a few moments after you have placed your order. It is important that you enter your correct e-mail address in the space provided on the PayPal order form. Q Do you accept international orders? A No. At this time we are only accepting orders for delivery within the United States. Q When I order a gift to be sent to someone else, will you enclose a catalog of your products and/or any pricing information with the order? A No. We do not include sales materials of any kind with gifts sent to someone other than you, the customer. Q Do I have to place my order on-line? A No. You may place your order via phone. Contact our Sales Department at (559) 535-4277.